OTHER SERVICES
Calibration and conformity checks
- Having the utmost confidence in the reliability and accuracy of measurement data is crucial when testing or benchmarking vehicles. This is why our VBOX systems go through a rigorous quality and calibration process before they leave our premises.
- As a UKAS ISO/IEC 17025:2017 accredited calibration laboratory, since July 2021, RACELOGIC Ltd. are shipping most VBOX units with an ISO/IEC: 17025:2017 calibration certificate. We are also able to offer ISO/IEC 17025:2017 calibrations in-house on customer units. This means a faster turnaround time for you and an assurance that all our calibrations are carried out reliably and accurately. Modules, such as the VBOX IMU04 (Inertial Measurement Unit) can be checked for conformity.
- Please contact our Support Team to arrange a calibration or conformity check.
- Contact Us
Product Upgrades
- Where possible, we are happy to offer product upgrades to help overcome the challenges you face with increasingly complex test scenarios and ensure your equipment continues to meet your needs. For example, if you purchased your equipment a few years ago for vehicle dynamics testing, but now have a requirement to carry out Autonomous or ADAS testing – it might be possible to upgrade your existing VBOX. Please contact Support to see what options are available for your equipment.
- Contact Us
VBOX Support
- The first call for customers seeking support is the RACELOGIC Support Centre with over 1,000 pages of technical product information available including user manuals, troubleshooting guides and product specs.
- Please check our Support Centre to find the information you need.
- Call VBOX Australia if you need assistance.
- Visit UK Support Centre
Product Repairs
- Our products are rugged, versatile and designed for testing in a wide range of conditions so all VBOX hardware comes with a minimum 1-year warranty.
- If your device stops working or has been damaged accidentally and is out of warranty, our service technicians can still help you. In some instances, it might not be possible to source components for older products if they are no longer manufactured, however we will always do our best to offer a solution to get you up and running again.
- Please contact VBOX Australia to arrange a repair.
- Contact Us
Module-Product Compatibility Matrix
- Look up which VBOX products can be combined and which cable you will need to connect them to interfaces such as VBOX modules, displays, power supplies.
- Check Product Compatibility
Cable Drawings
- These cable drawings are available for most RACELOGIC cables and give you invaluable information on connectors, wiring and cable length.
- Find Cable Drawing
VBOX 4 Launched
New Design Displays
VBOX Sensors.
HD2 in the ARC
